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DialAmerica Wins PACE'S 2013 'Vendor Of Excellence' Award
has been named the 2013 'Vendor of Excellence' by
Professional Association for Customer Engagement
(PACE), a trade organization dedicated exclusively to the advancement of companies that utilize contact centers as an integral channel of operations in order to provide outstanding customer engagement. .....
DialAmerica Named One Of Top 50 Teleservices Providers For 2013 By TMC
has been named one of the 'Top 50 Teleservices Providers' for 2013 by
, the leading news resource in the communications and technology fields. .....
DialAmerica Expanding Contact Center Operations In Oak Brook, IL
DialAmerica, one of the nation's largest privately held teleservices companies, today announced the expansion of its contact center operations at 900 Commerce Drive in Oak Brook, IL. To support growing client demand, DialAmerica will be doubling the facility's footprint to about 25,000 square-feet, and .....
Mark Lambert Joins DialAmerica as Director of Business Development
In his new position, Mark is responsible for building upon DialAmerica’s key strengths to leverage new business initiatives and enhance existing accounts....
DialAmerica Named One Of New Jerseys Top 100 Private Companies
Growing demand for DialAmerica’s outbound and inbound teleservices solutions drives company growth and ranking....
Dialamerica Expands Contact Center Operations In
Company Brings More Than 100 New Local Jobs ....
First lady Michelle Obama recognizes DialAmerica's Military Hiring Initiative
DialAmerica Commits to Increasing Number of Military-Affiliated Employees to Make Up 20 Percent of its Workforce by 2014 ....
DialAmerica Ranked #1 Outbound U.S. Domestic Teleservices Agency by Customer Interaction Magazine
Named 2012 Top 50 Teleservices Agencies; Ranked #5 in Inbound U.S. Domestic Services ....
DIALAMERICA JOINS MILITARY SPOUSE EMPLOYMENT PARTNERSHIP
Partnership Aims to Provide Career Opportunities at Contact Centers Nationwide;
Flexibility and Transferability Among Key Employment Benefits to Military Families
DialAmerica joins jobs4america coalition
Company Pledges to Create 2,000 New Job Opportunities in Next Two Years; New Florida Contact Center Receives Record Number of Job Applications
DialAmerica expands Florida presence with new contact center in Clearwater
Company Brings More Than 100 New Local Jobs
DialAmerica opens contact center in Greenville, SC
Company Proud to Add More Than 120 Jobs to the Greenville Area
DialAmerica Named on the 2011 Top 50 Teleservices Agencies Ranking by
Customer Interaction Solutions Magazine
Richard Simms of DialAmerica receives the prestigious Fulcrum Award from the American Teleservices Association
Outbound Call Center Featured Article
- DialAmerica Achieves PCI-DSS Level 1 Compliance
DialAmerica Attains Level 1 Compliance with the Payment Card Industry Data Security Standard
- Demonstrates commitment to protecting sensitive customer data
Survey of major U.S. outsourcers reveals shift of business from off-shore to domestic teleservices firms
- In the survey, fielded last month among 27 major U.S. companies that outsource over $300 million ...
Businesses Begin Adopting ThinSourcing
- As businesses search for more efficient, effective ways to operate in a difficult economy, a new form of outsourcing is emerging.....
New Survey Of Major U.S. Outsourcers Reveals High Intent To Change Vendors
DialAmerica Improves Operational Efficiencies with All-in-One IP Communications Software Suite from Interactive Intelligence
DialAmerica Executive Richard Simms Elected President of American Teleservices Association New York Metro Chapter
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